MT

Senior Specialist - Security Architecture.Technology

Full-time Douala, Littoral, Cameroon, CM
Posted 1 semaine ago 71 views 0 applications

Job Description

<p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">We at MTN Cameroon are a purpose and value-led organization.</span></span></p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.</span></span></p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!</span></span></p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.&nbsp;</span></span></p><p><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.</span></span></p><p class="Default" style="text-align: center;"><span style="color: rgb(13, 13, 13); font-family: &quot;MTN Brighter Sans&quot;;"><i><span lang="EN-GB" style="font-size: 11pt;"><strong>Lead with Care</strong></span></i></span></p><p class="Default" style="text-align: center;"><span style="color: rgb(13, 13, 13); font-family: &quot;MTN Brighter Sans&quot;;"><i><span lang="EN-GB" style="font-size: 11pt;"><strong>Can-do with Integrity</strong></span></i></span></p><p class="Default" style="text-align: center;"><span style="color: rgb(13, 13, 13); font-family: &quot;MTN Brighter Sans&quot;;"><i><span lang="EN-GB" style="font-size: 11pt;"><strong>Collaborate with Agility</strong></span></i></span></p><p class="Default" style="text-align: center;"><span style="color: rgb(13, 13, 13); font-family: &quot;MTN Brighter Sans&quot;;"><i><span lang="EN-GB" style="font-size: 11pt;"><strong>Serve with Respect</strong></span></i></span></p><p class="Default" style="text-align: center;"><span style="color: rgb(13, 13, 13); font-family: &quot;MTN Brighter Sans&quot;;"><i><span lang="EN-GB" style="font-size: 11pt;"><strong>Act with Inclusion</strong></span></i></span></p><p class="Default" style="margin: 6pt 0in; text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Education:</span></span></p><ul style="padding-left: 24px;"><li><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt;">Minimum 3-year degree in Computer Science, Information Security or Computer Networks</span></span></li><li><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt;">Masters are advantageous</span></span></li><li><p><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Fluent in English and French language</span></span></p><p>&nbsp;</p></li></ul><p class="Default" style="margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Experience:</span></span></p><ul style="padding-left: 24px;"><li><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">5 to 8 years of experience as a system/network administrators with security responsibilities or as an Enterprise Security Architect</span></span></li><li><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Demonstrate interest and passion in cybersecurity, scripting, automation, experimentation of new tools</span></span></li><li><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Ability to speak the language of different stakeholders (Business, Architects, Sysadmins, Managers, etc.)</span></span></li></ul><p class="Default" style="margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Functional Knowledge</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Deep understanding of operating systems (Linux/Unix, Windows Server/Client), configuration management, and automation tools (e.g., Ansible, Puppet, PowerShell).</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Strong knowledge of network security, identity and access management, cloud security, and data protection mechanisms.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Experience in vulnerability management tools (Qualys, Tenable, Rapid7, etc.) and patch orchestration.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Solid grasp of architecture frameworks (TOGAF, SABSA) and security standards (ISO 27001, NIST CSF, CIS Controls).</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Capability to perform threat modeling, security design reviews, and PoCs for new technologies.</span></span></p></li></ul><p><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>Skills</strong></span></span></p><ul style="list-style-type: disc;"><li><p style="line-height: 115%; margin-bottom: 10pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Manage self and team performance, conflict Management, Takes and manages accountability</span></span></p></li><li><p style="line-height: 115%; margin-bottom: 10pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Energy &amp; Drive – Innovative, takes initiatives, result oriented and develops self consistently</span></span></p></li><li><p style="line-height: 115%; margin-bottom: 10pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Interpersonal skills – Leadership, Customer centricity, collaborative and coaches, develops direct reports, Problem solving, vendor &amp; stakeholder management</span></span></p></li><li><p style="line-height: 115%; margin-bottom: 10pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Personal skills - Trustworthy, integrity and ethical in dealings, analytical mind, Oral &amp; Written presentation</span></span></p></li><li><p style="line-height: 115%; margin-bottom: 10pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Operating skills – Ability to focus on priorities and plans, manage and monitors work efficiently, work and remain calm under pressure, multi-tasking</span></span></p></li><li><p style="line-height: 115%; margin-bottom: 10pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Organizational Positioning skills – Good written and verbal communication, Presentation skills &amp; technical reporting, commitment to the organization</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Global thinker, Analytical thinking&nbsp;</span></span></p></li></ul><p class="Default" style="margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Behavioural Competencies</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Strategic and analytical thinker with the ability to link technical risks to business impact.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Excellent communicator who can engage both technical and non-technical audiences.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Mentorship mindset, capable of training and empowering operational teams.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Strong problem-solving ability and resilience when dealing with complex legacy systems or vendor dependencies.</span></span></p></li></ul><p style="line-height: normal;"><span style="font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-GB" style="font-size: 10pt;">Strategy Development and Implementation</span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Develop and maintain MTN Cameroon’s Security Architecture Blueprint in alignment with Group Information Security framework and Enterprise Architecture frameworks.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Lead security-by-design integration across new technologies (Cloud, AI, APIs, 5G, Big Data), ensuring that emerging digital platforms are built securely from inception.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Translate cybersecurity requirements and risk appetite into actionable architecture patterns, reference models, and implementation guides.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Champion modernization initiatives to replace or harden obsolete systems (vulnerability remediation).</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Champion vulnerability remediation through innovative manners (compensative controls, etc.)</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Develop and continuously update Information Security Plans continuously to support Yearly Business Plans</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Engage with Procurement for security suppliers onboarding</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Support strategic decision-making by providing clear visibility of architectural risks, technical debt, and remediation plans.</span></span></p></li></ul><p class="Default" style="margin-top: 6pt;">&nbsp;</p><p class="Default" style="margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Operational Delivery</strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Security and Privacy by Design: Work with Enterprise architects and the IT Risk Management and Control Design role to ensure security is considered upfront in projects management.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Design and validate secure configurations for critical Linux, Unix, and Windows systems; automate their deployment and hardening where possible.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Maintain the MTN Cameroon Security Architecture Blueprint</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Drive the vulnerability management lifecycle: from root cause identification to remediation support, prioritization, and sustainable closure within timelines.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Conduct Proofs of Concept (PoCs) for security tools, configurations, or architectures, demonstrating feasibility and efficiency before large-scale rollout.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Work hands-on with IT Operations and Network Operations teams to troubleshoot complex issues and ensure that vulnerability remediations are technically sound and operationally feasible.</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Build playbooks and guidelines to empower operational teams, scaling their ability to patch, configure, and secure systems efficiently.</span></span></p></li><li class="ortl-align-justify"><p class="Default" style="text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Support incident response activities by providing architectural insights and containment strategies.</span></span></p></li><li class="ortl-align-justify"><p class="Default" style="text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Information Security Business Plans</strong></span></span></p></li><li class="ortl-align-justify"><p class="Default" style="text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Projects follow-up</strong></span></span></p></li><li class="ortl-align-justify"><p class="Default" style="text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Information Security advisor for projects</strong></span></span></p></li><li class="ortl-align-justify"><p class="Default" style="text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Data Protection: Maintain the data inventory and make sure appropriate measure are taken for each type of data</strong></span></span></p></li></ul><p class="Default" style="margin: 6pt 0in;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Bold&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Governance</span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Ensure architectural compliance with ISO 27001, NIST CSF, CIS Controls, Group Tech Security Standards (TSS) and with laws and regulations.</span></span></p></li><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Participate in architecture review boards and change advisory boards to assess security impact of changes and projects.</span></span></p></li><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Maintain architecture documentation, threat models, and system security baselines for audit and continuous improvement.</span></span></p></li><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Liaise with the internal and external auditors, and with ANTIC, providing evidence of secure architecture and remediation progress.</span></span></p></li><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Define and track key architecture metrics (e.g. patch coverage, architectural risk index).</span></span></p></li><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Monitor the vulnerabilities metrics and take decisive actions to improve the trend.</span></span></p></li></ul><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;"><strong>Staff Leadership and Management</strong></span></span></p><ul style="padding-left: 24px;"><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Source, induct, and manage talent in accordance with legislative guidelines</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Ensure open communication channels with staff and implement change management interventions where necessary</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Provide definition of roles, responsibilities, individual goals, and performance objectives for the team</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Develop and implement a training plan to build and develop skills within the team</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Actively participate in leadership team&nbsp;</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Support team capability development through the creation of opportunities for realizing full potential</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Work in a team and drive own and cross functional team working across various divisions</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Accountable for meeting and prioritising project team targets / deadlines</span></span></p></li><li><p style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Lead cross functional and own team meetings and contribute on specialist / technical areas when required</span></span></p></li><li><p class="Default" style="margin-bottom: 6pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Review performance metric dashboards prepared on various performance metrics</span></span></p></li></ul><p class="Default"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;"><strong>Compliance</strong></span></span></p><ol><li><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; line-height: 115%;">All employees are the first line of compliance defense and are expected to act as Compliance Champions in their respective roles.</span></span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; line-height: 115%;">Employees must comply fully with all applicable legislation, regulations, policies, standards, and procedures in the execution of their day‑to‑day responsibilities.</span></span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; line-height: 115%;">Any act of negligence or non‑compliance by an employee will be addressed in accordance with the MTN Cameroon Disciplinary Policy.</span></span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; line-height: 115%;">Employees are required to attend scheduled compliance training, proactively report, and escalate any compliance concerns, issues, or failures.</span></span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; line-height: 115%;">With the support of the Compliance Champions and the Risk &amp; Compliance (R&amp;C) team, employees are expected to review and update compliance obligations, compliance risks, and control testing activities within their respective units.</span></span></li></ol><p class="Default" style="margin: 6pt 0in;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong>Governance</strong></span></span></p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong><u>Operational, Tactical and Strategic Meetings</u></strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Provide input on all projects initiated</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Review key risks, issues and dependencies and set mitigation actions</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Provide input in strategic meetings when required</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Provide inputs into the risk mitigation and controls</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Provide input into the preparation of proposal on change initiatives, policies, and procedures</span></span></p></li></ul><p style="line-height: normal;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong><u>Escalations</u></strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Manage</span></span><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt;"> and resolve escalations that have impact on critical path of service delivery</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt;">Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt;">Manage and provide solutions to issues that require formal resolution</span></span></p></li></ul><p style="margin: 6pt 0in;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong><u>Function Tactical</u></strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Provide input into all projects initiated&nbsp;</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Provide input into establishing objectives, targets, and budgets for the function as applicable</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Identify and document key risks, issues and dependencies and set mitigation actions</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Prepare documentation required for sign-off / making decisions regarding tactical changes</span></span></p></li></ul><p style="line-height: normal;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong><u>Performance</u></strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Review performance against agreed KPIs and their compliance to SLAs and reverse SLAs</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Review and monitor plan for continuous improvement&nbsp;</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Ensure execution in alignment with divisional strategy</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Continuous performance monitoring and adjust strategy and actions to deliver targets</span></span></p></li></ul><p style="line-height: normal;"><span style="font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;"><strong><u>Reporting</u></strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organization</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Report on an ad hoc basis on specific projects, as required</span></span></p></li></ul><p class="Default" style="margin-bottom: 6pt; text-align: justify;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt;"><strong><u>Budget</u></strong></span></span></p><ul style="padding-left: 24px;"><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Manage sub-divisional budget in line with business objectives</span></span></p></li><li><p class="Default" style="margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;"><span style="color: windowtext; font-family: &quot;MTN Brighter Sans Light&quot;;"><span lang="EN-ZA" style="font-size: 10pt;">Manage project or initiative budget in line with business objectives</span></span></p></li></ul>

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